Who We Are
Caim Guardian Services Ltd is a specialist personal protection company headquartered in Scotland, delivering discreet executive close protection, secure transportation, advance reconnaissance and risk management consultancy.
For any questions about this privacy policy or how we handle your data, contact us at info@caimguardianservicesltd.co.uk.
What Data We Collect
When you choose to email us — including via the "Make an Enquiry" link on this website, which simply opens your own email application addressed to us — we receive whatever personal data you include in that message, typically:
- Your name
- Your email address
- The content of your message
We do not collect any sensitive personal data through this website. We do not use cookies for tracking or advertising purposes, and we do not use analytics software that tracks your behaviour on this site.
How We Collect Your Data
Your data is only provided when you voluntarily choose to email us. The "Make an Enquiry" link does not submit any information through this website or any third party — it opens your own email application with our address pre-filled, and your message is sent directly from your device, using your own email provider, straight to our inbox.
Why We Collect Your Data
We collect your personal data for one purpose only: to respond to your enquiry. The legal basis for processing your data is legitimate interest — you have contacted us to request information about our services, and we need your details to reply.
We do not use your data for marketing, we do not add you to any mailing list, and we do not contact you for any purpose other than responding to your enquiry.
How We Store Your Data
Your enquiry data is received and stored in our email inbox. We take reasonable steps to keep this account secure. We do not store your data on any external database or CRM system, and we do not share, sell or transfer your personal data to any third party.
All enquiries are treated with the same discretion and confidentiality that defines the rest of our work.
How Long We Keep Your Data
If your enquiry does not result in a working relationship, we retain your details for no longer than 12 months from the date of your initial contact, after which they are deleted.
If we work together, we may retain relevant correspondence for the duration of the engagement and for up to 6 years afterwards, for legitimate business and legal record-keeping purposes.
Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to object to processing of your data
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at info@caimguardianservicesltd.co.uk. We will respond within 30 days.
Third-Party Services
This website uses the following third-party services:
- Google Fonts — serves the Cinzel and Cormorant Garamond typefaces used on this site. Google may collect limited technical data in connection with font delivery
- Hostinger — hosts this website. Your IP address may be logged by our hosting provider as part of standard server operations
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated date above. We encourage you to check this page periodically.
How to Complain
If you have concerns about how we handle your personal data and are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):
- Website: ico.org.uk
- Telephone: 0303 123 1113